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Decide if you need an objective/summary.Anything else that's relevant can be brought up in the job interview. The average time a recruiter spends looking at a resume is six to seven seconds, which means you should only include necessities.This is especially crucial when a company is hiring for multiple positions. Place the customer service title beneath your name to make it easier for the recruiter to keep that specific job in mind as they scan your resume.The condensed structure and repetitive points also relieve eye strain when reading. Bullet points rely on keywords, essential for making your resume ATS-friendly.And even if you were a customer service rep a few years ago, the reverse-chronological order will help recruiters quickly assess your qualifications.)īelow are some further suggestions for keeping your resume easy to read and why these strategies work. (For example, if you recently worked as a customer service representative, you'll have a shorter adjustment period. This helps recruiters know immediately where you're coming from. There are multiple ways to achieve this, but one of the easiest is to put things in reverse-chronological format. Make the recruiter's job as easy as possible by being neat, easy to read, and understandable. Your customer service resume needs to follow the same principle since it's your first impression. When you open the pages of a book, what's more inviting: dense blocks of texts with little color or short paragraphs with headings, indents, and plenty of white space? The latter is easier to read and, thus, more inviting.
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Tip 2: format your resume for the ATS and recruiters
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The following skills would be great additions to other customer service positions: And a word to the wise-don't apply for a job if you can't honestly say you own the skill set required. These skills (as long as they accurately define you) should serve as the foundation of your skills section.